Fall Semester Final Exam
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what is the goal of communication in a healthcare setting
delivering high quality healthcare
what is the job of a healthcare worker in regards to communication
to gain full knowledge and clarity, give information, and leave open ended questions/statements to encourage elaboration
what are the jobs in regards to communication for the sender and receiver
receiver should be able to hear and or/read the message, they should be in the right frame of mind, and receiver should be able to understand message
what are common communication barriers and what is the most common barrier within a healthcare setting
handicap (most common), language, religion/beliefs, bias/prejudices, age, gender, noncompliant.
what is the difference between morals and ethics
morals are personal deemed rights and wrongs while ethics are society’s deemed rights and wrongs
what is the role of healthcare worker in regards to morals and ethics
a healthcare worker should not let their moral duties overshadow their ethical duty
what is the definition of patient autonomy
the right of the adult patient to determine what happens to their own body and the right to make decisions about their medical care w/o their HCW influencing or making the decision
what are the important factors to keep in mind in regards to end of life decisions
patient’s wishes during life threatening and end of life illnesses and advanced directives should be kept in mind
what are the rules that apply to informed consent
HCW must advise pts of potential Tx (benefits, risks, alternative Tx), written consent must be obtained to proceed, and pts have the right to refuse any and all Tx
what are the rules that apply to a healthcare student in a clinical setting
be accurate when following directions and in reporting, report errors and accidents to a superior at once, take proper care or equipment and supplies, treat your preceptors and fellow co-workers with respect and courtesy, complete task assigned to you, don’t grant a pt’s request that is not on their chart w/o consulting w/supervisor 1st, ONLY do the things for which training has been provided and legally allowable, do not accept gifts or money, respect privacy of pt and their families, know and follow facility’s rules and policies, do not discuss your personal affairs with pts, treat all pts with compassion and kindness.
what does HIPAA stand for
health insurance portability and accountability act of 1996
what are the 4 parts of HIPAA
• all electronic transactions use the same code and identifiers • pt info is protected • security requirements prevents unauthorized access • national standard number used to identify HC providers, plans, and employers
where does one find nosocomial infections
in hospital settings
what is the most common way to transmit disease
contact
what is unique about VRE wounds
they are opportunistic pathogens
what kind of pathogen is C-diff
opportunistic pathogen
how to handle sterile equipment
with clean hands and sterile gloves
what does the term invasive entail
Sx, urinary catheter, IV/CL catheter, rectal tubes, urostomy bags, colostomy bags, wound dressings
bid
twice a day
BP
blood pressure
BR
bed rest
BUN
blood urea nitrogen
CA
cancer
CBC
complete blood count