Emotional intelligence
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Why do we think we understand others better than ourselves
visual cues from othe rpeople easier to be objective fundamental attribution error
top down vs bottom up processing
top down - more dispositional thinking has bias, collect a little data and assumes bottom up- collect a lot of data and then came to conclusion Usually combination of both
Example of eveolutionary reason for certain emotions
Surprise is good because then it gives You Chance to get information. fear is good bc foldback loops ,it stops you from doing it again anger is for fight Joy is for pos feedback loop, trust is good for social structure
Defintnion of emotion
episodes influence by stimuli episode of synchronised changes in most of 5 systems as response to evaluation of external stimuli
Definition of intelligence
Ability to acquire and pply knowlwdge and skills to inform behaviour from past experience
Definition of emotional intelligence
the ability to monitor one’s own and others’ emotions to discriminate among them and to use the information to guide one’s thinking and actions
Why is emotional intelligence important in healthcare (affective va cognitive empathy)
can be important when dealing with heavy topics affecctive empath - passive emotional response, raw emotions, feels personal Cognitive empath - the learnt ability to understand exp of another without emotional attachement. cognitive is better for long term managemetn but affective is better for patient mental but causes burn out for doctors