Lean Six Sigma Methodology Basics and Quality Improvement in the Clinical Chemistry Laboratory

The methodology for a Lean Six Sigma QI team will include consideration of all of the following factors EXCEPT: a. Define b. Measure c. Analyze d. Improve e. Communicate

It is reported that the greatest percentage of laboratory errors occur during the phase. a. Preanalytical b. Analytical c. Postanalytical d. Proficiency e. Phlebotomy

Calculate the Sigma value for sodium given that the total allowable error is 8%, the bias is 0.9%, and the CV is 2%. a. 3.6 b. 2.7 c. 7.1 d. 4.5 e. 6.7

Process Sigma is usually represented by: a. SIPOC b. DPMO c. DMAIC d. OPSpec e. CLIA

Which team member is the coach in a Lean Six Sigma project? a. Yellow Belts b. Green Belts c. Black Belts d. Blue Belts e. Sponsors or Champions

Lean addresses which of the following? a. Variation b. Eliminating waste c. Data-driven errors d. 7 to 9 month project e. DMAIC Phases

Which one of these is a best fit for a Kaizen project (Lean)? a. Design of a new laboratory b. Improving the flow of a laboratory c. Improving the turnaround times for the laboratory d. Reducing laboratory billing errors e. Both b and c

Which one of these is best for a Six Sigma project? a. Design of a new lab b. Reducing defects of the billing process c. Reducing defects of blood wastage d. Both b and c e. Selecting QC rules for a lab test

What is not a major component of the IQCP? a. Quality Assurance b. Risk Assessment c. SDS d. Quality Control Plan

An IQCP replaces what quality control program? a. CMS b. CAP c. Six Sigma d. EOC

What are key components of Risk Assessment in IQCP a. Testing personnel b. Environment c. Reagents d. Test system e. Specimens f. All of the above