semester review
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What is effective communication
The clear, concise, and considerate exchange of a message that ensures the receiver understands
What are the 5 Cs of communication
Clear, Concise, Concrete, Correct, and Complete
What is the difference between objective and subjective writing?
Objective-neutral and based on facts subjective-personal opinions and emotions
What type of questions should you ask patients to encourage them to talk?
Use open-ended questions
What should you consider when interacting with young patients?
Communicate on Their Level
Know the famous healthcare heroes and what they are most known for
Florence Nightingale (founder of modern nursing. Alexander Fleming (penicillin discovery), Jonas Salk (polio vaccine), Joseph Lister (antiseptic surgery), Clara Barton (American Red Cross founder), Hippocrates (Father of Medicine),
What are the different types of care, and what does each one focus on?
Urgent Care, Primary Care, Long-Term Care, Hospice Care, and Palliative Care.
What are the pathways in the health science career cluster?
Therapeutic Services (direct patient care), Diagnostic Services (finding out what’s wrong), Health Informatics (managing health data), Biotechnology Research & Development (new treatments/tech), and Support Services (keeping facilities running)
What are the different note-taking types discussed in the textbook?
Cornell, outlining, mapping, charting, sentence, and boxing method.
What does each pathway in the health science career cluster focus on to help patients?
Therapeutic Services: Focuses on changing the patient’s health status over time. Diagnostic Services: Focuses on determining the presence, absence, or extent of disease or injury.Biotechnology Research & Development: Focuses on discovering and developing new treatments. Health Informatics: Focuses on managing health data. Support Services: Focuses on the essential operations that keep healthcare facilities running.
What is a career ladder?
A career ladder is a structured, visual path showing how employees can advance within a company
How are charges of misappropriation best avoided?
To avoid misappropriation charges, establish strong internal controls
What are the differences between abuse, battery, and neglect
Abuse involves intentional action (or failure to act) that causes harm. Battery is the specific legal term for intentional, unlawful physical contact, and neglect is a failure to provide necessary care due to inaction or carelessness.
What is informed consent?
permission granted in the knowledge of the possible consequences
What is negligence
Negligence is the failure to use reasonable care
What is contract law
Contract law is the legal framework governing agreements
What is the study of designing and arranging a workplace to increase productivity and safety?
Ergonomics
What are the guidelines for preventing falls?
improving physical health (exercise, vision, medication review), making home environments safer (lighting, removing rugs, grab bars), and using assistive devices like canes
What is an SDS
Safety data sheet
What are the differences between a virus and bacteria?
Bacteria are living, single-celled organisms that can reproduce independently, while viruses are non-living infectious agents
What are the causes of drug-resistant bacteria?
overuse and misuse of antibiotics in humans and animals
What does RACE stand for?
Rescue, Alarm, Confine, Evacuate/Extinguish
Know what each classification of fire extinguisher extinguishes.
Class A for ordinary combustibles Class B for flammable liquids/gases Class C for energized electrical equipment Class D for combustible metals Class K (or F) for cooking oils/fats
What are the components of the fire triangle?
Fuel, heat, and oxygen.