Office Management Terms

Temporary, overnight housing and care of animals in a professional, supervised facility while owners are away. It ensures safety, health monitoring, and, if needed, medical administration for the pets.

The active, bidirectional exchange of information–incorporating verbal, non-verbal, and written cures– essential for building trust, sharing medical information, and ensuring client adherence to treatment.

Ability to recognize, understand, and share the emotions and perspective of both animal patients and their owners, while maintaining professional objectivity.

The act of inducing a humane, painless death in an animal to end suffering, typically caused by terminal illness or severe injury

The complex, multidimensional, and highly individualized behavorial, emotional, social, and physical response to the loss of a significant, secure attachment.