1.2.4 - Identify the relevant stakeholders when planning a new system.
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What is a stakeholder?
A stakeholder is a person, group or organisation that has interest or concern in an organisation.
Give 7 examples of stakeholders.
1) Creditors 2) Directors 3) Employees 4) Government (and its agencies) 5) Suppliers 6) Unions 7) The community from which the business draws its resources
Are all stakeholders equal?
Not all stakeholders are equal. A company’s customers are entitled to fair trading practices but they are not entitled to the same consideration as the company’s employees.
Give 3 examples of internal stakeholders.
1) Employees 2) Managers 3) Owners
Give 6 examples of external stakeholders.
1) Suppliers. 2) Society. 3) Government. 4) Creditors. 5) Shareholders. 6) Customers.
State 4 considerations for identifying stakeholders for a new system.
1) Who will be internally affected by the new system. 2) Who will be externally affected by the new system. 3) Who the end users will be. 4) The end users’ needs.
What is utilitarianism?
When designing a new system, we usually try to design it for the greatest good for the greatest number of people. This philosophical approach is called utilitarianism.